Return & Refund Policy

Customer Satisfaction Priority

At Saapati, customer satisfaction is our priority. We are committed to ensuring you have the best experience with our authentic Assam tea products.

1. Return Eligibility

• Returns must be requested within 2 days of delivery.
• Items must be unused, undamaged, and in original packaging.

2. Refund Process

Once the returned item is inspected and approved, refunds will be processed within 7-10 business days to the original payment method.

4. Damaged or Wrong Product

If you receive a damaged or incorrect item, please contact us within 48 hours with images at:

Additional Information

For any questions regarding our return and refund policy, please don't hesitate to reach out to our customer service team. We're here to help ensure your complete satisfaction with Saapati products.